Young Adult Diabetes Clinic Admin Specialist

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Young Adult Administrative Assistant to support physicians and clinic operations in a busy ambulatory setting. You will handle patient intake, referrals, scheduling, and medical records, while maintaining confidentiality and coordinating with the Medical Director and clinic leadership.

The role emphasizes strong customer service, accurate information handling, and collaboration with external partners to advance diabetes-related initiatives within the Young

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; greets and directs patients, families, visitors and staff; provides information.
• Updates patient demographics and insurance information; obtains referrals for appointments; schedules appointments.
• Prepares patient records and liaises with other departments; handles confidential information.
• Maintains physician calendars; types and formats routine correspondence and documents for physicians; prepares materials for meetings.
• Queues prescriptions for renewal and performs initial review of medication listings in the EMR (Web OMR).

Skills

Customer service

Written communications

Oral communications

Team work

Knowledge of policies

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health is seeking a Young Adult Administrative Assistant to support physicians and clinic operations in a busy ambulatory setting. You will handle patient intake, referrals, scheduling, and medical records, while maintaining confidentiality and coordinating with the Medical Director and clinic leadership.

The role emphasizes strong customer service, accurate information handling, and collaboration with external partners to advance diabetes-related initiatives within the Young