Impactful 911 Dispatcher: Coordinate Help in Crisis

911 Emergency Communications; Elkins Park Gardens (PA); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance

Zusammenfassung

911 Emergency Communications in Elkins Park, PA, seeks skilled 911 Emergency Dispatchers to connect callers with public safety responders. You will take emergency and non-emergency calls, verify locations, document details, and coordinate with police, fire, and EMS using multiple dispatch systems.

The role requires calm communication, strong typing, active listening, and the ability to manage high-pressure situations, shift work, and overtime as needed; training and background checks apply.

Qualifikationen

• High school diploma or equivalent required; some agencies may require experience or certifications.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Ausbildung

High school diploma or equivalency

Jobbeschreibung

911 Emergency Communications in Elkins Park, PA, seeks skilled 911 Emergency Dispatchers to connect callers with public safety responders. You will take emergency and non-emergency calls, verify locations, document details, and coordinate with police, fire, and EMS using multiple dispatch systems.

The role requires calm communication, strong typing, active listening, and the ability to manage high-pressure situations, shift work, and overtime as needed; training and background checks apply.