Emergency Medical Dispatcher: Critical Response & Dispatch

911 Emergency Communications; Flourtown (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Flourtown, PA seeks Emergency Medical Dispatchers to help coordinate urgent medical responses from a consolidated console. You will gather patient data, establish priorities, and support dispatch protocols while following medical oversight and protocol guidelines.

Role may require CPR certification and Sponsored training; exact qualifications vary by vacancy. Applicants should be prepared for shift work, overtime, and 24/7 coverage as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Flourtown, PA seeks Emergency Medical Dispatchers to help coordinate urgent medical responses from a consolidated console. You will gather patient data, establish priorities, and support dispatch protocols while following medical oversight and protocol guidelines.

Role may require CPR certification and Sponsored training; exact qualifications vary by vacancy. Applicants should be prepared for shift work, overtime, and 24/7 coverage as needed.