Calm 911 Dispatcher — Coordinate Life-Saving Responders

911 Emergency Communications; Fair Lawn (NJ); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional training

Resumo da oferta

911 Emergency Communications in Lawn, PA seeks a skilled dispatcher to connect callers with public safety personnel. The role requires calm communication, precise information gathering, and coordination across police, fire, and EMS resources.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and relaying information while managing multiple systems. Some agencies require prior experience or certifications; others hire entry-level staff with proper training.

Qualificações

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Telecommunicator certifications may be required.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Calm communication

Attention to detail

Multitasking

Listening skills

Communication under pressure

Formação académica

High school diploma or GED

Descrição da oferta de emprego

911 Emergency Communications in Lawn, PA seeks a skilled dispatcher to connect callers with public safety personnel. The role requires calm communication, precise information gathering, and coordination across police, fire, and EMS resources.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and relaying information while managing multiple systems. Some agencies require prior experience or certifications; others hire entry-level staff with proper training.