Ambitious 911 Dispatcher: Calm, Critical Response

911 Emergency Communications; Mifflintown (Juniata County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials, overtime

Job summary

911 Emergency Communications in Richfield, PA seeks a skilled dispatcher to connect urgent calls with responders and coordinate police, fire, and EMS resources. You may receive emergency and nonemergency calls, confirm incident details, and relay information across multiple systems in a fast-paced environment.

A high school diploma or equivalent is commonly required. Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize

Qualifications

• High school diploma or equivalent commonly required.
• Useful skills include accurate typing, active listening, clear speech.
• Basic computer proficiency and ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Organize information

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Richfield, PA seeks a skilled dispatcher to connect urgent calls with responders and coordinate police, fire, and EMS resources. You may receive emergency and nonemergency calls, confirm incident details, and relay information across multiple systems in a fast-paced environment.

A high school diploma or equivalent is commonly required. Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize