Immunology Field Access Lead

RiseMe; Boston (MA); On-site; USD 160,000 - 170,000; Full time

Job summary

Galderma is seeking a Field Access Manager, Immunology, to drive patient access to biologic therapies across a defined US geography. The role partners with cross-functional teams to educate accounts, resolve access barriers, and optimize reimbursement pathways.

You will work with Sales, Market Access and Patient Services to deliver patient-centered solutions, while adhering to compliance and confidentiality requirements. This is a field-based role requiring travel within designated regions.

Qualifications

• 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred.
• 2+ years in a reimbursement or access role supporting prescription-based products.
• Proven experience launching new to market specialty products and resolving access challenges.
• Understands utilization management tools, prior authorizations and appeals.
• Account management experience preferred.
• Cross-functional experience required, proven track record of collaboration and coordination.
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers.
• Comprehensive analytical/strategic thinking skills.
• Ability and confidence to work effectively and with a sense of urgency.

Responsibilities

• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products.
• Educate and support accounts by delivering information on patient services and reimbursement to solve complex challenges.
• Support execution of strategic initiatives within the region, supporting Regional Sales Manager and 5–7 Account Managers.
• Adhere to complex compliance rules to ensure patient confidentiality and access to care.
• Resolve field-based access issues by acting as escalation point for Sales Managers in the region.
• Partner with Sales, Market Access and Patient Services to enhance patient and practice experience.
• Collaborate with external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey.
• Educate Dermatology customers on Galderma patient services offerings through meetings and programs.

Skills

Communication skills

Presentation skills

English proficiency

MS Office proficiency

Cross-functional collaboration

Account management

Analytical thinking

Adaptability

Education

Bachelor’s degree in relevant field

Tools

MS Office

Job description

Galderma is seeking a Field Access Manager, Immunology, to drive patient access to biologic therapies across a defined US geography. The role partners with cross-functional teams to educate accounts, resolve access barriers, and optimize reimbursement pathways.

You will work with Sales, Market Access and Patient Services to deliver patient-centered solutions, while adhering to compliance and confidentiality requirements. This is a field-based role requiring travel within designated regions.