Immunology Field Access Lead

galderma; Fresno (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Galderma seeks a Field Access Manager, Immunology to join our Therapeutic Dermatology team in the US. Based in Fresno or Thousand Oaks, this field-based role helps accounts gain access to our biologic therapies, educating clinics and patient services teams to resolve reimbursement barriers and improve patient outcomes.

You will collaborate with cross‑functional partners across Sales, Market Access and Patient Services, manage complex access initiatives, and travel as required to support

Qualifications

• Bachelor's degree in relevant field required.
• 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred.
• 2+ years in a reimbursement or access role supporting prescription based products.
• Proven experience launching new to market specialty products and resolving difficult access challenges.
• Understands utilization management tools, prior authorizations and appeals.
• Account management experience preferred.
• Cross-functional collaboration experience required.
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers.
• Comprehensive analytical/strategic thinking skills.
• Ability and confidence to work effectively and with a sense of urgency.
• Adaptability, resilience and tenacity and ability to quickly pivot.

Responsibilities

• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products.
• Deliver information and education on Galderma's patient support services and product access to solve complex reimbursement challenges.
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers.
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care.
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region.
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience.
• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey.
• Act as a subject matter expert to assist customers' in reducing non-clinical barriers to patient access to therapy.
• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs.

Skills

Communication skills

Cross-functional collaboration

Analytical thinking

Presentation skills

Adaptability

Education

Bachelor's degree in relevant field

Tools

MS Office

Job description

Galderma seeks a Field Access Manager, Immunology to join our Therapeutic Dermatology team in the US. Based in Fresno or Thousand Oaks, this field-based role helps accounts gain access to our biologic therapies, educating clinics and patient services teams to resolve reimbursement barriers and improve patient outcomes.

You will collaborate with cross‑functional partners across Sales, Market Access and Patient Services, manage complex access initiatives, and travel as required to support