Immigration Program Manager - ISAP Operations Lead

BI Incorporated; Pearl (MS); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

BI Incorporated seeks a Program Manager for the Intensive Supervision Appearance Program (ISAP) office in Pearl, MS. You will oversee operations, budgets, and staff to ensure contractual compliance and positive outcomes.

Responsibilities include coordinating with DHS/ICE and community partners, preparing reports, and implementing program plans. Travel and bilingual skills are valued; U.S. citizenship is required.

Qualifications

• Bachelor’s degree required in relevant field; Master’s preferred.
• Minimum 2 years case management experience in an Alternatives to Detention program.
• 2 years supervisory experience preferred.
• At least 2 years working with multi-cultural clients.
• Bi-lingual Spanish preferred.
• United States citizenship required.
• Must have lived in the United States 3 of the last 5 years (military/service abroad accepted).
• Ability to interpret rules, orders, instructions and materials; report writing.
• Some travel required.
• Basic computer skills; Valid driver’s license required.

Responsibilities

• Oversee operational and financial management of an ISAP office in line with contract obligations.
• Maintain frequent communications with DHS/ICE and community-based organizations.
• Plan, develop, implement, monitor and supervise ISAP programs, services and staff.
• Manage ISAP office employees; hire, train, evaluate and discipline as needed.
• Ensure timely reports and compliance with contractual obligations; develop action plans.
• Serve as the local DHS/ICE liaison; provide regular reports and notify emergencies or changes.
• Maintain routine staff communications and progress reviews; coordinate with community contacts.
• Address contingencies that affect ISAP success; monitor security plans and contingency measures.
• Track and supervise all program participants; implement quality control and audits.
• Handle violations with ISAP Case Specialist and coordinate DHS/ICE direction.
• Review participant service plans for compliance; perform other duties as assigned.

Skills

Interpersonal skills

Oral communication

Written communication

Judgment

Multicultural experience

Travel willingness

Valid driver’s license

Basic computer skills

Education

Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field

Master’s Degree preferred

Job description

BI Incorporated seeks a Program Manager for the Intensive Supervision Appearance Program (ISAP) office in Pearl, MS. You will oversee operations, budgets, and staff to ensure contractual compliance and positive outcomes.

Responsibilities include coordinating with DHS/ICE and community partners, preparing reports, and implementing program plans. Travel and bilingual skills are valued; U.S. citizenship is required.