Immigration Case Manager - ISAP Specialist (Part-Time)

The GEO Group Australia Pty Ltd.; St. Rose (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

BI Incorporated seeks an ISAP Case Manager to supervise Intensive Supervision Appearance Program participants in alignment with DHS contracts. The role involves managing case records, conducting home visits, and maintaining confidentiality of sensitive information.

Ideal candidates have bilingual English/Spanish skills, at least two years in related roles, and the ability to travel locally for visits. Strong communication, attention to detail, and cross-cultural sensitivity are essential.

Qualifications

• Minimum Requirements: High School Diploma or GED.
• Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
• At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
• Bilingual English/Spanish required.
• Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
• United States citizenship required.
• Ability to receive client’s approval to work on contract required.

Responsibilities

• Develops and maintains accurate and complete case records for all ISAP participants. Maintains confidentiality of all records.
• Conducts home visits to verify participants’ places of residence in compliance with contractual obligations.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Strong communication skills

Case management experience

Customer service experience

Multicultural sensitivity

Attention to detail

Education

High School Diploma or GED

Bachelor’s Degree in Sociology/ Psychology/ Social Work/ Criminal Justice or related field

Tools

Basic computer skills

Job description

BI Incorporated seeks an ISAP Case Manager to supervise Intensive Supervision Appearance Program participants in alignment with DHS contracts. The role involves managing case records, conducting home visits, and maintaining confidentiality of sensitive information.

Ideal candidates have bilingual English/Spanish skills, at least two years in related roles, and the ability to travel locally for visits. Strong communication, attention to detail, and cross-cultural sensitivity are essential.