Immigration Caseflow Specialist — High-Impact Growth

Minority Professional Network, Inc.; New York (NY); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Sick time

Unlimited vacation

401(k) with company match

Job summary

Berry Appleman & Leiden (BAL) is seeking an Immigration Consultant to support high-volume casework and deliver day-to-day client service. Reporting to an Associate or Senior Associate, the role emphasizes case production, routine client communication, and procedural expertise across immigration processes.

The consultant serves as a primary client contact, manages filings using templates, and maintains accurate case records. Strong organization and attention to detail are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• 0–5 years business immigration experience.
• Ability to handle high-volume caseload with accuracy.
• Strong client service and organizational skills.

Responsibilities

• Serves as the primary point of contact for routine client communications, ensuring timely and professional responses to inquiries and updates.
• Responsible for case production, including initiating, assessing, preparing, assembling, and filing high-volume immigration filings using established templates, processes, and proprietary case management system.
• Performs administrative duties including scanning and filing of complex immigration petitions and supporting documentation to facilitate efficient case management.
• Maintains accurate and complete case records, ensuring data integrity and responsiveness to client and attorney requests.
• Utilizes reports and dashboards to prioritize high volumes of work effectively to meet deadlines.
• Conducts or supports initial case assessments and gathers required documentation from clients, including forms, supporting evidence, and biographical information.
• Drafts immigration forms and supporting letters for a variety of case types, including employment-based NIV, IV, and PERM petitions.
• Coordinates with government agencies (e.g., USCIS, DOL, DOS) to track case status, respond to RFEs, and monitor deadlines.
• Builds foundational knowledge across all immigration case types and develops mastery in procedural requirements, filing protocols, and client service standards.
• Ensures compliance and helps to update internal team procedures as needed following changes to immigration law and policy.
• Participates in internal training programs and contributes to process improvement initiatives to enhance team efficiency and service quality.
• Escalates operational issues promptly to legal team leadership.

Skills

Attention to Detail

Client Communication

Organization & Time Management

Learning Agility

Technical Proficiency

Document & Data Management

Problem Solving

Team Collaboration

Professionalism

Process Adherence

Education

Bachelor’s degree or equivalent experience

Job description

Berry Appleman & Leiden (BAL) is seeking an Immigration Consultant to support high-volume casework and deliver day-to-day client service. Reporting to an Associate or Senior Associate, the role emphasizes case production, routine client communication, and procedural expertise across immigration processes.

The consultant serves as a primary client contact, manages filings using templates, and maintains accurate case records. Strong organization and attention to detail are essential.