High-Volume Immigration Case Specialist

BAL; Chicago (IL); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Sick time

Unlimited vacation

401(k) with company match

Job summary

Berry Appleman & Leiden (BAL) seeks an Immigration Consultant to support high-volume casework and client service. You will manage filings, draft forms, and coordinate with agencies, while ensuring accuracy and compliance. This role emphasizes learning and professional growth within a deadline-driven environment.

The position involves ongoing training, process improvements, and direct client engagement. BAL offers competitive pay and comprehensive benefits as part of a supportive team culture.

Qualifications

• Bachelor’s degree or equivalent experience in business immigration.
• 0–5 years of business immigration experience acceptable.
• Bachelor’s degree with no prior experience acceptable; mix of education and experience allowed.

Responsibilities

• Serve as the primary point of contact for routine client communications and inquiries.
• Manage high-volume immigration filings using established templates and case management system.
• Perform administrative duties including scanning, filing, and organization of case documents.
• Maintain complete, accurate case records and respond to attorney requests.
• Use reports and dashboards to prioritize workloads and meet deadlines.
• Gather client information, draft forms and supporting letters for various petitions.
• Coordinate with government agencies (USCIS, DOL, DOS) on case status and RFEs.
• Develop mastery of procedural requirements and stay updated on immigration law changes.
• Support training and process improvements to enhance team efficiency.
• Escalate operational issues promptly to legal leadership.

Skills

Attention to Detail

Client Communication

Organization & Time Management

Learning Agility

Technical Proficiency

Document & Data Management

Problem Solving

Team Collaboration

Professionalism

Process Adherence

Education

Bachelor’s degree or equivalent experience

Job description

Berry Appleman & Leiden (BAL) seeks an Immigration Consultant to support high-volume casework and client service. You will manage filings, draft forms, and coordinate with agencies, while ensuring accuracy and compliance. This role emphasizes learning and professional growth within a deadline-driven environment.

The position involves ongoing training, process improvements, and direct client engagement. BAL offers competitive pay and comprehensive benefits as part of a supportive team culture.