Immersive Experience Supervisor

Immersive Gamebox; Newport (KY); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP (S

Employee Assistance Programme - EAP (S

Job summary

Immersive Gamebox is seeking a Supervisor to lead guest experiences and manage day-to-day venue operations in Newport, KY. You will be the face of the venue, build relationships with visitors, and ensure high satisfaction while guiding a team through high-energy experiences.

Ideal candidates have 2+ years in hospitality or entertainment, a keen eye for detail, and comfort with PCs/tablets. This role requires flexible hours and a proactive, problem-solving attitude.

Qualifications

• 2+ years in hospitality, retail, or entertainment.
• Strong attention to detail.
• Positive attitude and flexible hours.
• Comfort with computer/tablet tech.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience to passers-by.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Job description

Immersive Gamebox is seeking a Supervisor to lead guest experiences and manage day-to-day venue operations in Newport, KY. You will be the face of the venue, build relationships with visitors, and ensure high satisfaction while guiding a team through high-energy experiences.

Ideal candidates have 2+ years in hospitality or entertainment, a keen eye for detail, and comfort with PCs/tablets. This role requires flexible hours and a proactive, problem-solving attitude.