Immersive Experience Supervisor

Immersive Gamebox; Dallas (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP (S

Job summary

Immersive Gamebox is seeking a Supervisor to be the face of our venue, leading the team and ensuring visitor satisfaction at the Dallas location. You will welcome guests, guide teams through experiences, maintain cleanliness, manage bookings, and assist with opening/closing procedures.

The ideal candidate has 2+ years in hospitality/retail/entertainment, is detail-oriented, maintains a positive attitude, and is comfortable with computers and tablets. Flexible hours and teamwork are essential.

Qualifications

• 2+ years' experience in hospitality, retail or entertainment.
• Must be organized with a keen eye for detail.
• Positive attitude and dependable personality.
• Comfortable using computers and tablets.
• Willing to work flexible hours.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Skills

Hospitality

Customer service

Tools

Computer skills

Job description

Immersive Gamebox is seeking a Supervisor to be the face of our venue, leading the team and ensuring visitor satisfaction at the Dallas location. You will welcome guests, guide teams through experiences, maintain cleanliness, manage bookings, and assist with opening/closing procedures.

The ideal candidate has 2+ years in hospitality/retail/entertainment, is detail-oriented, maintains a positive attitude, and is comfortable with computers and tablets. Flexible hours and teamwork are essential.