Supervisor

Immersive Group Gaming Inc; Oak Brook (IL); Sur place; USD 16 000 - 19 000; Plein temps

Avantages offerts par ce poste

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Health Insurance

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Employee Assistance Programme

Résumé du poste

Immersive Gamebox is seeking a Supervisor to lead guest experiences in our Oak Brook venue. You will be the face of the brand, building relationships with visitors, supervising teams, and ensuring high standards of service and cleanliness.

Ideal candidates have 2+ years in hospitality/retail/entertainment, strong organizational skills, and a positive, proactive attitude. You will manage bookings, assist guests, and help the team deliver a seamless, memorable experience.

Qualifications

• At least 2 years in hospitality, retail or entertainment.
• Organized with attention to detail.
• Calm under pressure and customer-facing experience.

Responsabilités

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Connaissances

Hospitality experience

Retail experience

Entertainment industry

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Oakbrook Oakbrook, Oak Brook, IL, US

2 days ago Requisition ID: 1191

Salary Range: $16.00 To $19.00 Annually

About Us:

Immersive Gamebox is on a mission to reinvent how we play video games. We've created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of techniques, including projection mapping, touch screens, motion tracking, and surround sound, to deliver a fun and immersive experience without needing headsets.

We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you'll be allowed to push your boundaries, find out what you're capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome.

The Job:

As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards.

Key Responsibilities:

Welcome all visitors to the space

Host and monitor teams through their experience

Ensure areas are clean and presentable

Keep up to date with bookings and queries

Maintain the equipment and technology

Answer visitor enquiries and promote the experience to passers-by

Communicate and cooperate with other venue staff and the wider team

Responsible for opening or closing the venue

Support the venue management with leading and developing the team.

Experience:

Previously worked in hospitality, retail or entertainment for at least 2 years

Organized with a great eye for detail

Consistent positive attitude

Confident with computer and tablet technology

Willing to work flexible hours

What Person are we looking for?

Optimistic, enthusiastic, and "can do" attitude

Strong sense of ownership, but understands when to escalation issues

Precise, organized, and attentive to detail

Thrives in a fast and changing environment

Calm under pressure. Able to troubleshoot and solve problems quickly

Commitment to efficiency and excellence - do things fast and right

Promote and maintain a positive and professional environment

New and exciting concept, with an ambitious growth plan

A chance to test our games before the general public

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP (Self and Family)