Supervisor

Immersive Group Gaming Inc; Newport (KY); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP

Job summary

Immersive Gamebox in Newport, KY is seeking a part-time Supervisor to lead the guest experience and ensure top-tier service. You will welcome visitors, monitor teams through their experiences, and maintain a clean, welcoming space while managing bookings and inquiries.

You will work with venue staff to open or close the venue and support management in developing the team. The role emphasizes a positive attitude, attention to detail, and strong communication in a fast-paced environment.

Qualifications

• 2+ years in hospitality, retail or entertainment.
• Detail-oriented and organized.
• Comfortable with computers and tablets.
• Willing to work flexible hours.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience to passers-by.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Skills

Hospitality

Customer service

Flexible hours

Attention to detail

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Newport Part Time Newport, KY, US

2 days ago Requisition ID: 1197

Salary Range: $15.00 To $16.00 Hourly

About Us:

Immersive Gamebox is on a mission to reinvent how we play video games. We’ve created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of techniques, including projection mapping, touch screens, motion tracking, and surround sound, to deliver a fun and immersive experience without needing headsets.

We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome.

The Job:

As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards.

Key Responsibilities:

• Welcome all visitors to the space
• Host and monitor teams through their experience
• Ensure areas are clean and presentable
• Keep up to date with bookings and queries
• Maintain the equipment and technology
• Answer visitor enquiries and promote the experience to passers-by
• Communicate and cooperate with other venue staff and the wider team
• Responsible for opening or closing the venue
• Support the venue management with leading and developing the team.

Experience:

• Previously worked in hospitality, retail or entertainment for at least 2 years
• Organized with a great eye for detail
• Consistent positive attitude
• Confident with computer and tablet technology
• Willing to work flexible hours

What Person are we looking for?

• Optimistic, enthusiastic, and "can do" attitude
• Strong sense of ownership, but understands when to elevate issues
• Precise, organized, and attentive to detail
• Thrives in a fast and changing environment
• Calm under pressure. Able to troubleshoot and solve problems quickly
• Commitment to efficiency and excellence - do things fast and right
• Promote and maintain a positive and professional environment
• New and exciting concept, with an ambitious growth plan
• A chance to test our games before the general public

Benefits:

• 401k opt in
• Health Insurance
• Dental and Vision opt in
• Employee Assistance Programme - EAP (Self and Family)