Guest Experience Supervisor (Part-Time)

Immersive Group Gaming Inc; Newport (KY); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP

Job summary

Immersive Gamebox in Newport, KY is seeking a part-time Supervisor to lead the guest experience and ensure top-tier service. You will welcome visitors, monitor teams through their experiences, and maintain a clean, welcoming space while managing bookings and inquiries.

You will work with venue staff to open or close the venue and support management in developing the team. The role emphasizes a positive attitude, attention to detail, and strong communication in a fast-paced environment.

Qualifications

• 2+ years in hospitality, retail or entertainment.
• Detail-oriented and organized.
• Comfortable with computers and tablets.
• Willing to work flexible hours.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience to passers-by.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Skills

Hospitality

Customer service

Flexible hours

Attention to detail

Job description

Immersive Gamebox in Newport, KY is seeking a part-time Supervisor to lead the guest experience and ensure top-tier service. You will welcome visitors, monitor teams through their experiences, and maintain a clean, welcoming space while managing bookings and inquiries.

You will work with venue staff to open or close the venue and support management in developing the team. The role emphasizes a positive attitude, attention to detail, and strong communication in a fast-paced environment.