Imaging Specialist

Aroha Technologies, Inc; Oklahoma City (OK); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

Aroha Technologies, Inc. is seeking an Imaging Specialist to support the retention and storage of public records, documents, archives, and files.

The role involves organizing, cataloging, and indexing documents in paper and electronic form using scanning software, Windows Explorer, email repositories, and other document repositories. You will operate scanning equipment, ensure image quality, and maintain data indexes while meeting KPIs and processing SLAs in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Previous administrative, clerical, or similar office experience is required.
• Previous imaging experience is preferred.

Responsabilités

• Assess and prepare physical or electronic documents to ensure quality images.
• Operate scanning equipment and perform minor equipment adjustments.
• Create, modify, and maintain data indexes to ensure input quality and consistency.
• Retrieve imaged information as needed for operational purposes.
• Maintain appropriate files and records of imaged materials.
• Evaluate the quality and suitability of images in accordance with applicable standards.
• Adhere to content management KPIs, policies, and best practices.
• Keep statuses of assigned tickets updated appropriately.

Connaissances

Imaging

Document Scanning

Data Indexing

Records Management

Administrative Support

Microsoft Outlook

Windows Explorer

KPI Compliance

Quality Control

File Management

Communication

Team Collaboration

Formation

High School Diploma or equivalent

Description du poste

Location: OKC, OK

Duration: 12 months with option to extend

Schedule: Monday Friday | 7:30 AM to 4:30 PM

Interview Process: 2-round interview; 20-minute virtual interview with camera on, followed by a 45-minute in-person interview.

Description

An Imaging Specialist is an administrative professional who is part of a team responsible for the retention and storage of public records, documents, archives, and files. It requires an understanding of how to organize, catalog, and index documents in both paper and electronic form using multiple mediums such as scanning software and hardware, file management in Windows Explorer directories, email repositories, and other document repositories.

Principal Responsibilities (Essential Functions)

• Assess and prepare physical or electronic documents to ensure quality images.
• Operate scanning equipment and perform minor equipment adjustments.
• Create, modify, and maintain data indexes to ensure input quality and consistency.
• Retrieve imaged information as needed for operational purposes.
• Maintain appropriate files and records of imaged materials.
• Evaluate the quality and suitability of images in accordance with applicable standards.
• Adhere to content management key performance indicators (KPIs), policies, and best practices.
• Keep statuses of assigned tickets updated appropriately.

Job Requirements / Skills

• General knowledge of computers and Microsoft Outlook.
• Good verbal and written communication skills; follow oral and written instructions.
• Effectively communicate with team members and other business professionals.
• Eagerness to learn and be flexible with changes in processes and technology.
• Routinely meet Service Level Agreements and KPIs.
• Ability to work in a fast-paced environment.

Requirements

• High School Diploma or equivalent.
• Previous administrative, clerical, or similar office experience (required).
• Previous imaging experience (preferred).

Other Requirements

• Must pass a background check.
• Physical demands: Ability to routinely lift 20 to 30 lb paper boxes.
• Work onsite daily.

Primary Skills

Imaging, Document Scanning, Data Indexing, Records Management, Administrative Support.

Secondary Skills

Microsoft Outlook, Windows Explorer, Document Repositories, Quality Control, File Management, KPI Compliance.