Imaging Specialist

VIVA USA Inc; Oklahoma City (OK); On-site; USD 40,000 - 48,000; Full time

Job summary

VIVA USA Inc. is seeking a Document Imaging Specialist to join the on-site team in Oklahoma City. You will organize, index, and image documents and ensure high-quality scans using scanning hardware and software.

The role requires attention to detail, ability to follow instructions, and strong communication with team members. Responsibilities include operating scanners, maintaining indexes, retrieving imaged information, and meeting KPIs.

Qualifications

• High School Diploma or equivalent required.
• Previous administrative, clerical or similar office experience required.
• Imaging experience preferred.
• Must pass background check.
• Able to lift 20–30 lb and work onsite daily.

Responsibilities

• Assess and prepare documents to ensure quality images.
• Operate scanning equipment and perform minor adjustments.
• Create, modify and maintain data indexes for input quality and consistency.
• Retrieve imaged information for operational purposes.
• Maintain files and records of imaged materials.
• Evaluate image quality per standards.
• Adhere to content management KPIs and policies.
• Keep ticket statuses updated.

Skills

Computers & Outlook

Verbal/written comms

Team collaboration

Adaptability

SLAs & KPIs

Fast-paced work

Education

High School Diploma or equivalent

Administrative/clerical experience

Imaging experience (preferred)

Job description

Job Summary

A Document Imaging Specialist is an administrative professional who is part of a team, which is responsible for the retention and storage of public records, documents, archives, and files. It requires an understanding of how to organize catalog and index documents, in both paper and electronic form using multiple mediums such as scanning software and hardware, file management in Windows Explorer directories, Email repositories, and other document repositories.

Principle Responsibilities: (Essential Function)

• Assess and prepare physical or electronic documents to ensure quality images
• Operate scanning equipment and perform minor equipment adjustments
• Create, modify and maintain data indexes to ensure input quality and consistency
• Retrieve imaged information as needed for operational purposes
• Maintain appropriate files and records of imaged materials
• Evaluate the quality and suitability of images in accordance with applicable standards
• Adhere to content management key performance indicators (KPIs), policies and best practices
• Keep statuses of assigned tickets updated appropriately

Job Requirements/Skills:

• General knowledge of computers and Microsoft Outlook
• Good verbal and written communication skills; follow oral and written instructions
• Effectively communicate with team members and other business professionals
• Eagerness to learn and be flexible to changes in processes and technology
• Routinely meet Service Level Agreements and KPIs
• Ability to work in a fast-paced environment

Education/Experience:

• High School Diploma or equivalent
• Previous administrative, clerical or similar office experience (required)
• Previous imaging experience (preferred)

Other Requirements:

• Must pass background check

Physical demands:

• Ability to lift 20 to 30 lb paper boxes routinely
• Work onsite daily

Required Skills

• Imaging Specialist

Notes:

• M-F 7:30 am to 4:30 pm

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status