Imaging Services Representative I

Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center); United States; On-site; USD 61,119,000 - 84,386,000; Part time

Benefits offered by this job

Excellent benefits

Job summary

Olympic Medical Center on Washington's North Olympic Peninsula is seeking an Imaging Services Representative to handle patient intake, verify insurance, and enter data for outpatient admissions. The role requires strong customer service and accurate data entry across several systems.

The position focuses on empathetic patient interaction, efficient processing, and collaboration with physicians and staff to ensure smooth admission workflows. Benefits are highlighted in the posting.

Qualifications

• Minimum one year of office/reception experience, preferably in a health care setting.
• High school graduate or equivalent.
• Knowledge of medical terminology and anatomy preferred.

Responsibilities

• Receive patients and collect demographic and insurance information; verify insurance coverage and authorization for services and enter data into multiple computer systems.
• Discuss financial responsibility with patients and maintain accurate patient accounts.
• Learn and retain knowledge of examinations; make quick, independent decisions with good judgment.
• Interact with physicians, patients and families with empathy, respect and understanding.

Skills

Customer service

Data entry

Medical terminology

Education

High school diploma or equivalent

Tools

EMR software

Job description

About Olympic Medical Center

Imagine working on Washington State's beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won't find a better location. You'll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!

FTE: 0%
WORK SHIFT: Days
PAY RANGE: $21.33 - $29.45
UNION: UFCW 3000

SHIFT DIFFERENTIALS/PREMIUMS: Weekend & Holiday Shifts: No
On Call Shifts: No
Shift Differentials: Evening - $3.00/hour
Night - $5.00/hour
Weekend - $4.50/hour
Premiums: Standby - $3.50/hour
Lead - $3.25/hour
Per Diem - 15% (on base, in lieu of benefits)

Job Description

Responsible for the receiving patients, collecting demographic and insurance information, verifying insurance coverage and authorization for services and accurately entering data into multiple computer systems for completion of the Imaging Services outpatient admission process. Discuss financial responsibility with patients, maintain accurate patient account information, verify insurance, obtain authorizations/referrals. This position requires the ability to learn and retain a broad base of knowledge concerning all examinations and make quick, independent decisions using good judgment. Work situations require a service-oriented individual with the ability to respond to physicians, patients and families with empathy, respect and understanding. Contacts include patients, families, referring physicians and their office staff.

Education

• High school graduate or equivalent required.
• Medical terminology and knowledge of anatomy preferred.

Experience

• Imaging Services Rep I: Minimum one year of office/reception experience required preferably in a health care setting.
• Imaging Services Rep II: All requirements of the ISR I position. Three years of experience in the ISR I position or experience equal to the ISR I position with another organization as determined by OMC.

Licensure / Credentials

None

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

Contact

[e-mail]

Learn about our Career Pathways

Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok

There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry's most comprehensive and objective assessment of rural hospital performance in the United States.

Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA