Patient Access Rep, Pt Access Svcs

Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center); United States; On-site; USD 31,000 - 42,000; Full time

Job summary

Olympic Medical Center is seeking Patient Access Representatives on site on the North Olympic Peninsula. The role involves direct interaction with patients and families, performing emergency room, outpatient and inpatient registration, and payments collection. You will verify insurance, obtain authorizations, and maintain patient accounts.

One year of health care registration and office experience is preferred. High school diploma required; an Associate’s degree is preferred.

Qualifications

• Proven customer service skills in a healthcare setting.
• Strong communication with patients and families.
• Ability to work with diverse teams in a fast-paced environment.

Responsibilities

• Provide quality customer service to patients and families.
• Register patients across ER, outpatient, and inpatient services.
• Verify insurance, obtain authorizations/referrals, and collect copayments.
• Maintain accurate patient account information and assist as a patient ambassador.

Skills

Customer service

Communication

Teamwork

Education

High School diploma

Associate’s degree preferred

Tools

EHR software

Job description

ABOUT OLYMPIC MEDICAL CENTER

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination! FTE: 100% WORK SHIFT Variable PAY RANGE: $22.21 - $30.67 UNION: UFCW 3000-Support Services

SHIFT DIFFERENTIALS/PREMIUMS

• Weekend & Holiday Shifts: Yes
• On Call Shifts: No
• Shift Differentials:
  • Evening - $3.00/hour
  • Night- $5.00/hour
  • Weekend - $4.50/hour
• Premiums:
  • Standby - $3.50/hour
  • Lead - $3.25/hour
• Per Diem - 15% (on base, in lieu of benefits)

JOB DESCRIPTION

Patient Access Representatives are committed to providing quality customer service and collecting quality data for patients entering OMC. Work directly with patients and their families and perform diversified tasks associated with the emergency room, outpatient and inpatient registration, admissions, collecting of copayments and communications. Discuss financial responsibility with patients, maintain accurate patient account information, verify insurance, obtain authorizations/referrals, and act as a patient ambassador.

EDUCATION

High School graduate with Associate’s degree preferred.

EXPERIENCE

One year health care registration preferred. One year office experience preferred.

LICENSURE/CREDENTIALS

None.

UNION

UFCW 21 Support Services

BENEFITS INFORMATION

Click here for information about our benefits.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

OTHER BENEFITS

Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff! We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs. For more information about our benefits, click here!

CONTACT US

[e-mail]

FAQ & CAREER PATHWAYS

For answers to some frequently asked questions, click here. Learn about our Career Pathways Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family.

TESTIMONIAL

I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok

LEGAL AND COMPLIANCE

Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA