Imaging Services Liaison & Scheduler

Brown-University-Health-1; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health's Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This role acts as the liaison between radiologists and ordering providers and ensures STAT outpatient imaging exams are scheduled timely with closed loop communication of findings.

The ISC handles pre-screening, appointment confirmations, IT issue relay, and interdepartmental coordination at Rhode Island

Qualifications

• Associate degree preferred; two or more years of admin healthcare experience required
• Epic experience strongly preferred

Responsibilities

• Track, report, and communicate radiologic findings to ordering providers.
• Review exams changes due to protocol updates and obtain new orders and prior authorization as needed.
• Approve add-on imaging studies using predetermined criteria by subspecialty sections.
• Relay IT issues to the IT team as directed by Radiologists.
• Support Radiologists with interdepartmental and external communications and document messages.
• Triage Reading Room calls and route to the correct extension; document messages.
• Pre-screen and confirm appointments; communicate conflicts/contraindications.
• Review imaging templates for accuracy.
• Review modality schedules for conflicts.
• Perform other duties as assigned.

Skills

Administrative healthcare experience

Communication skills

Education

Associate’s degree preferred

Tools

Epic software

Job description

Brown University Health's Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This role acts as the liaison between radiologists and ordering providers and ensures STAT outpatient imaging exams are scheduled timely with closed loop communication of findings.

The ISC handles pre-screening, appointment confirmations, IT issue relay, and interdepartmental coordination at Rhode Island