Imaging Services Coordinator: Seamless Exam Coordination

Adventist HealthCare; Maryland; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, Vision

Disability & Life Insurance

Paid Time Off

Retirement contribution & match

Tuition Reimbursement

Employee Assistance Program

Job summary

Shady Grove Medical Center seeks to hire an experienced Imaging Services Coordinator who will support the mission to extend God’s care through holistic healing. You will coordinate scheduling, collect demographics and insurance data, and complete pre-certification for diagnostic imaging.

You will ensure timely collection of prior exams, serve as the main contact for physicians, obtain pre-authorizations, and communicate with staff on reimbursement and referral requirements.

Qualifications

• 2+ years’ experience in imaging or related customer support and/or precertification.
• Familiarity with CPT and ICD-9 codes and medical terminology.

Responsibilities

• Coordinate with Centralized Scheduling, confirming appointments, gathering demographic and insurance data and completing the insurance pre-certification process.
• Ensure timely collection of prior exams and reports for PET interpretation and comparison.
• Review scheduled exams in advance and serve as the Physician Office contact to resolve issues.
• Obtain pre-authorizations for physician orders for diagnostic testing as required by insurance.
• Communicate with physician/clinical staff on reimbursement and pre-certification requirements.
• Coordinate with Insurance Authorization Coordinators for updated referrals.
• Notify front office staff about denials requiring rescheduling or peer-to-peer review.
• Update relevant teams on status of pending authorizations.
• Identify process gaps and close the loop.
• Build relationships with physicians and promote imaging referrals.

Skills

Imaging experience

Prior authorization

CPT/ICD-9 knowledge

Customer support

Education

Bachelor’s degree preferred

Job description

Shady Grove Medical Center seeks to hire an experienced Imaging Services Coordinator who will support the mission to extend God’s care through holistic healing. You will coordinate scheduling, collect demographics and insurance data, and complete pre-certification for diagnostic imaging.

You will ensure timely collection of prior exams, serve as the main contact for physicians, obtain pre-authorizations, and communicate with staff on reimbursement and referral requirements.