Imaging Scheduler — Patient-Centric Coordination

Borland Groover; Jacksonville (FL); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Borland Groover is seeking an Imaging Scheduler to coordinate and schedule diagnostic imaging procedures in a patient-centered manner. The role collaborates with patients, providers, imaging technologists, and team members to ensure timely scheduling and a smooth patient experience.

Responsibilities include scheduling CT/MR/Ultrasound exams, managing inbound/outbound calls, and providing clear appointment instructions. A high school diploma and experience with EMR/RIS systems are preferred.

Formación

• High School diploma or equivalent required.
• At least 1 year of experience working with patients in either a hospital or office setting is preferred.
• Experience working with EMR/RIS systems preferred.
• Strong patient assessment and communication skills.

Responsabilidades

• Coordinate and schedule routine and urgent diagnostic imaging exams for CT, MR, and Ultrasound at BG Imaging Center.
• Manage high volume inbound and outbound calls; direct when needed.
• Provide patients with accurate appointment instructions and exam preparation including fasting requirements and arrival times.
• Provide appointment reminder calls for all modalities.
• Relay any authorization information that may result in rescheduling an appointment.
• Fax orders and provide documentation through EMR systems for patients that are completing exams at other facilities.
• Assist with coverage at the front desk when needed.

Conocimientos

Communication

Time Management

Critical Thinking

Compassion

Educación

High School diploma or equivalent

Herramientas

EMR/RIS systems

Microsoft Office

Descripción del empleo

Borland Groover is seeking an Imaging Scheduler to coordinate and schedule diagnostic imaging procedures in a patient-centered manner. The role collaborates with patients, providers, imaging technologists, and team members to ensure timely scheduling and a smooth patient experience.

Responsibilities include scheduling CT/MR/Ultrasound exams, managing inbound/outbound calls, and providing clear appointment instructions. A high school diploma and experience with EMR/RIS systems are preferred.