Imaging Scheduler & Front Desk Concierge

Kaiser Permanente; Santa Clara, Northern (CA, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Kaiser Permanente is seeking a cashier receptionist/scheduler in the Imaging/Radiology department in Santa Clara, CA. The role greets patients, checks in, schedules appointments, and handles revenue collection with attention to accuracy and patient service.

The position emphasizes cash handling, registration accuracy, and coordination with multiple departments to support smooth patient flow and high-quality care. Familiarity with electronic systems and strong communication are essential.

Qualifications

• One year of work experience involving customer service and cash handling.
• High School Diploma or GED.
• Basic computer skills and PC skills assessment.
• Typing 35 WPM and 10-key proficiency.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greets patients, assists with facility directions, provides resources and answers questions.
• Registers patients using electronic systems and follows registration policies.
• Schedules follow-up appointments and manages patient information in the system.
• Manages cash handling, revenue collection and cash drawer reconciliation.
• Performs other department duties and supports team operations.

Skills

Customer service

Cash handling

Communication skills

Typing 35 WPM

Multi-tasking

Education

High School Diploma or GED

Job description

Kaiser Permanente is seeking a cashier receptionist/scheduler in the Imaging/Radiology department in Santa Clara, CA. The role greets patients, checks in, schedules appointments, and handles revenue collection with attention to accuracy and patient service.

The position emphasizes cash handling, registration accuracy, and coordination with multiple departments to support smooth patient flow and high-quality care. Familiarity with electronic systems and strong communication are essential.