Imaging Referrals Scheduler: Patient Care & Scheduling Pro

Intermed; Portland (ME); On-site; USD 40,000 - 60,000; Full time

Job summary

InterMed is seeking an Imaging Referrals Scheduler to manage precertification and scheduling of imaging exams, coordinating care with outside facilities as needed. You will serve as a resource across imaging modalities and sites, ensuring accurate orders, timely patient education, and HIPAA compliance.

This role requires strong communication, attention to detail, and ability to multitask in a fast-paced medical office.

Qualifications

• Education: High School diploma or equivalent required.
• Prior medical office experience preferred.
• Experience with EMR strongly preferred.
• Proficient with Windows-based computer applications; able to type and navigate systems while speaking with patients.
• Understanding of medical terminology preferred.
• Excellent professional judgment, attention to detail, phone skills, and decision‑making ability.
• Able to prioritize and handle multiple tasks.

Responsibilities

• Receives imaging exam requests and acquires pre-certification as needed.
• Obtains medical history and necessity for radiologist review.
• Ensures orders are correct and communicates changes to clinical teams.
• Maintains knowledge of patient prep instructions for each imaging modality.
• Educates patients and families with clear instructions.
• Screens patients for contraindications.
• Coordinates imaging appointments with outside facilities when needed.
• Answers and triages incoming calls.
• Requests outside records as needed.
• Uses all electronic systems and performs basic troubleshooting.

Skills

Medical office experience

EMR proficiency

Typing proficiency

Medical terminology

Phone skills

Multitasking

Education

High School diploma or equivalent

Tools

Windows-based software

Job description

InterMed is seeking an Imaging Referrals Scheduler to manage precertification and scheduling of imaging exams, coordinating care with outside facilities as needed. You will serve as a resource across imaging modalities and sites, ensuring accurate orders, timely patient education, and HIPAA compliance.

This role requires strong communication, attention to detail, and ability to multitask in a fast-paced medical office.