Imaging Patient Assistant - CT Dept Benefits Eligible

Advocate Aurora Health; High Point (NC); On-site; USD 26,000 - 39,000; Full time

Job summary

Advocate Health is seeking a Radiology Clerk at High Point Medical Center in North Carolina to support patient preparation for exams, provide basic procedural guidance, and coordinate care with radiologists and technologists.

The role involves operating radiology computer systems, organizing exam rooms, and handling patient communications. Shifts include Friday evenings and weekend coverage as listed, with full-time hours and competitive benefits.

Qualifications

• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Skills

IV insertion

Communication

Customer service

Computer skills

Teamwork

Education

GED/HSED or high school diploma

Job description

Advocate Health is seeking a Radiology Clerk at High Point Medical Center in North Carolina to support patient preparation for exams, provide basic procedural guidance, and coordinate care with radiologists and technologists.

The role involves operating radiology computer systems, organizing exam rooms, and handling patient communications. Shifts include Friday evenings and weekend coverage as listed, with full-time hours and competitive benefits.