Imaging Patient Assistant

Carolinas Medical Center; Concord (NC); On-site; USD 26,000 - 39,000; Full time

Job summary

Advocate Health's Cabarrus CT department seeks a full-time Imaging Support Specialist to assist in exam preparation, patient transport, and coordination with radiology staff. You will work with radiology computer systems to manage schedules, requisitions, and patient data, while ensuring room readiness and equipment maintenance.

The role emphasizes strong communication with patients and clinicians, proficiency in IV insertion/venipuncture, and reliable teamwork in a busy radiology setting.

Qualifications

• Competent in IV insertion and venipuncture.
• Excellent communication skills with patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including use of apps and email.

Responsibilities

• Assist patients in preparing for exams and guiding them through procedures.
• Use radiology computer systems to generate requisitions, check schedules and obtain patient data.
• Prepare exam rooms, stock supplies, and maintain equipment.
• Greet patients and visitors, answer calls, schedule appointments and relay messages as needed.
• Act as liaison between ordering physician, radiologist and technologist.
• Provide radiology reports/images to staff and patients; manage health records.

Skills

Communication

Customer service

Organization

IV insertion

Venipuncture

Computer literacy

Teamwork

Education

GED/HS diploma

Tools

Radiology IT systems

Job description

Department: 36317 Atrium Health Cabarrus - CT

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday-Thursday 1000-2030

Pay Range: $18.85 - $28.30

Major Responsibilities:

• Assists patient in preparation for exam , provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require .
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed .
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment , based on department need .
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages , if department needs require .
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment , based on department need .
• Assists with the screening and documentation of MRI implants based on department need .

Licensure, Registration, and/or Certification Required:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required .

Education Required:

• Certificate of General Educational Development (GED) or
• High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

No experience required

Knowledge, Skills & Abilities Required:

• Competent in IV insertion and venipuncture, based on department need .
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to: lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance if department needs require .
• Must be able to: push/pull with 30 lbs. of force.;
• perform a sliding transfer of 150 lbs. with a second person present if department needs require .
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incen