Imaging Office Scheduling & Insurance Coordinator

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking a/an administrative coordinator for Medical Imaging of Fredericksburg. You will verify insurance, schedule procedures, collect payments, and handle patient communications to ensure accurate billing and smooth daily operations.

The role involves coordinating with patients, physicians, and insurers, maintaining compliance records, and supporting multiple imaging sub-sections to optimize workflow and patient experience.

Qualifications

• High school diploma or equivalent.
• Basic computer skills. Strong verbal and written communications skills required.
• Two (2) years related experience in a call center, patient registration, patient accounts, or patient billing preferred.
• Experience in third party insurance and insurance terminology, CPT, and ICD-9 codes preferred

Responsibilities

• Greets customers in a courteous and professional manner and supports customer service goals.
• Answers telephones promptly and transfers messages as appropriate.
• Assists in handling various patient financial matters.
• Schedules tests as ordered by physicians via scheduling software.
• Maintains documentation for regulatory compliance and collects insurance cards and IDs.
• Obtains authorization information from insurances and monitors scheduling work-lists.
• Provides patients/office instructions for pre-procedure preparation.
• Communicates with insurers to determine benefits, co-pays, and pre-authorizations.
• Maintains orderly work area and ensures smooth patient flow and timely updates on delays.
• Enters pre-authorization documentation into RMS and reviews denial reports.
• Performs other duties as assigned.

Skills

Basic computer skills

Strong verbal and written comms

Education

High school diploma or equivalent

Job description

Mary Washington Healthcare is seeking a/an administrative coordinator for Medical Imaging of Fredericksburg. You will verify insurance, schedule procedures, collect payments, and handle patient communications to ensure accurate billing and smooth daily operations.

The role involves coordinating with patients, physicians, and insurers, maintaining compliance records, and supporting multiple imaging sub-sections to optimize workflow and patient experience.