Imaging Office Coordinator (PRN) — Patient Care Lead

Eastern Idaho Regional Medical Center; Idaho Falls (ID); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Tuition assistance

Life insurance

Job summary

Eastern Idaho Regional Medical Center in Idaho Falls is seeking an Imaging Office Coordinator to support the radiology department with scheduling, registration and recordkeeping, ensuring smooth patient flow and high-quality, patient-centered care.

You will lead clerical staff, verify procedure documentation, welcome patients, and contribute to training of technologists, while upholding service standards and effective communication.

Qualifications

• One year of experience in a medical office environment preferred.
• BLS or BCLS Certification through American Red Cross or American Heart Association.
• Competence with computer systems; fluent in medical terminology preferred; strong customer service and communication skills required.

Responsibilities

• Provide secretarial and administrative assistance to the radiology department, including patient scheduling, registration, recordkeeping, telephone and office reception, and routine office duties.
• Help positively manage and coordinate each patient’s experience during their time in the radiology department.
• Perform lead duties, directing the work of the radiology secretaries and other clerical staff.
• Ensure that all required documentation for each procedure is present before the exam is started.
• Utilize effective reception skills to help ensure high patient satisfaction by greeting patients and visitors as they arrive and answering phones professionally.
• Assist with the training of new technologists and student technologists in all department procedures related to the radiology office.
• Perform other duties as assigned.

Skills

Medical office experience

BLS Certification

Computer literacy

Medical terminology

Customer service

Communication skills

Job description

Eastern Idaho Regional Medical Center in Idaho Falls is seeking an Imaging Office Coordinator to support the radiology department with scheduling, registration and recordkeeping, ensuring smooth patient flow and high-quality, patient-centered care.

You will lead clerical staff, verify procedure documentation, welcome patients, and contribute to training of technologists, while upholding service standards and effective communication.