Imaging Health Information Specialist

InterMed; South Portland (ME); On-site; USD 36,000 - 55,000; Full time

Job summary

InterMed’s Imaging Health Information Technician role focuses on storing and transferring imaging studies, reports, and related health information. The person will ensure accurate, timely processing of large volumes and provide exceptional customer service to internal and external stakeholders.

The position requires experience with EMR/eClinicalWorks, PACS, RIS, and Windows-based systems, with strong attention to detail and multitasking abilities to maintain high-quality healthcare data

Qualifications

• High School diploma or equivalent required.
• Prior medical office experience preferred.
• Medical records experience strongly preferred.
• Experience with EMR/eClinicalWorks, PACs, and RIS systems strongly preferred.
• Proficiency with Windows-based computer applications.
• Understanding of medical terminology preferred.
• Excellent professional judgement, attention to detail, phone skills, and decision-making ability.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Acquires pertinent prior images and reports for all modalities in accordance to Department and Radiologist established protocols.
• Monitors daily schedule for add-ons, ensuring appropriate outside records are imported for review.
• Call patients to obtain healthcare information.
• Initiates requests for reports and prior images and determines urgency of request to ensure timely reporting.
• Enters orders into RIS for outside studies received that will be imported into the PACS system.
• Provides updates to Administrative Supervisor or Coordinator on delays of film/image requests, and any difficult cases that may result in delayed reporting or interrupted patient care.
• Communicate with courier as needed for stat deliveries.
• Utilizes all forms of electronic data sharing including InterMed PACs, outside facility PACs that InterMed can access, web-based record sharing, and CD importing both incoming and outgoing.
• Receives all films/image requests and ensures timely delivery to requesting party in all imaging formats.
• Initiates and acts as primary contact for providers with regard to missing reports and addendum requests with contracted radiology group.
• Troubleshoots file room issues, missing studies, physician requests, etc.
• Provide training in the records management process.
• Act as a resource to other departments within the company.
• Other responsibilities as directed by manager or coordinator.
• Perform other duties to support InterMed’s mission, vision, and values.

Education

High School diploma or equivalent

Tools

EMR/eClinicalWorks

PACS

RIS

Windows-based applications

Job description

InterMed’s Imaging Health Information Technician role focuses on storing and transferring imaging studies, reports, and related health information. The person will ensure accurate, timely processing of large volumes and provide exceptional customer service to internal and external stakeholders.

The position requires experience with EMR/eClinicalWorks, PACS, RIS, and Windows-based systems, with strong attention to detail and multitasking abilities to maintain high-quality healthcare data