Health Information Tech

InterMed; South Portland (ME); On-site; USD 36,000 - 55,000; Full time

Job summary

InterMed’s Imaging Health Information Technician role focuses on storing and transferring imaging studies, reports, and related health information. The person will ensure accurate, timely processing of large volumes and provide exceptional customer service to internal and external stakeholders.

The position requires experience with EMR/eClinicalWorks, PACS, RIS, and Windows-based systems, with strong attention to detail and multitasking abilities to maintain high-quality healthcare data

Qualifications

• High School diploma or equivalent required.
• Prior medical office experience preferred.
• Medical records experience strongly preferred.
• Experience with EMR/eClinicalWorks, PACs, and RIS systems strongly preferred.
• Proficiency with Windows-based computer applications.
• Understanding of medical terminology preferred.
• Excellent professional judgement, attention to detail, phone skills, and decision-making ability.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Acquires pertinent prior images and reports for all modalities in accordance to Department and Radiologist established protocols.
• Monitors daily schedule for add-ons, ensuring appropriate outside records are imported for review.
• Call patients to obtain healthcare information.
• Initiates requests for reports and prior images and determines urgency of request to ensure timely reporting.
• Enters orders into RIS for outside studies received that will be imported into the PACS system.
• Provides updates to Administrative Supervisor or Coordinator on delays of film/image requests, and any difficult cases that may result in delayed reporting or interrupted patient care.
• Communicate with courier as needed for stat deliveries.
• Utilizes all forms of electronic data sharing including InterMed PACs, outside facility PACs that InterMed can access, web-based record sharing, and CD importing both incoming and outgoing.
• Receives all films/image requests and ensures timely delivery to requesting party in all imaging formats.
• Initiates and acts as primary contact for providers with regard to missing reports and addendum requests with contracted radiology group.
• Troubleshoots file room issues, missing studies, physician requests, etc.
• Provide training in the records management process.
• Act as a resource to other departments within the company.
• Other responsibilities as directed by manager or coordinator.
• Perform other duties to support InterMed’s mission, vision, and values.

Education

High School diploma or equivalent

Tools

EMR/eClinicalWorks

PACS

RIS

Windows-based applications

Job description

SUMMARY:

The Imaging Health Information Technician serves as direct support for thestorage and transfer of Imaging studies,reportsandimaging related health information.The person in this role is expected todemonstrateexceptional internal and external customer service and must have the ability to process large volumes of work and multitaskwhilemaintaininggreat accuracy.

CORE RESPONSIBILITIES:

• Acquirespertinent prior images and reports for all modalities in accordancetoDepartment and Radiologistestablishedprotocols
• Monitorsdaily schedule for add-ons, ensuring appropriate outside records are imported for review.
• Call patients to obtain healthcare information
• Initiates requests for reports and prior images anddeterminesurgency of request to ensuretimelyreporting
• Enters orders into RIS for outside studies received that will be imported into the PACS system
• Provides updates toAdministrative SupervisororCoordinator on delays of film/image requests, and any difficult cases that may result in delayed reporting or interrupted patient care
• Communicate with courier as needed forstatdeliveries
• Utilizes all forms of electronic data sharing includingbut not limited to:InterMedPACs, outside facility PACs thatInterMedcan access,web-based record sharing,andCD importing both incoming and outgoing
• Receivesall films/image requests and ensurestimelydelivery to requesting party in all imaging formats
• Initiates and acts as primary contact for providerswith regard tomissing reports and addendum requests withcontractedradiology group
• Troubleshoots file room issues, missingstudies, physician requests,etc.
• Provide training in the records management process
• Act as a resource to other departments within the company
• Other responsibilities as directed by manager or coordinator
• Perform other duties to support the mission,visionand values ofInterMed.

MISSION AND VALUES:

• FollowsInterMed’smission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
• Provide the highest quality care to our patients with a level of service thatexceeds their expectations.
• Maintain a positive attitude and always treat our patients and each otherwith dignity and respect.
• Insist on honesty and integrity from each other and our business partners.
• Make teamwork a corecomponentof our relationships between physicians,colleagues, and patients.
• Embrace change to better serve our patients.
• Use business practices that feature individual accountability and groupresponsibility to ensure delivery of high value healthcare.
• Have fun as we carry out our mission to serve.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Education:
• High School diploma or equivalent required
• Experience:
• Prior medical office experience preferred
• Medical records experience strongly preferred
• Experience with EMR/eClinicalWorks, PACs, and RIS systemsstrongly preferred
• Demonstratedproficiencywith Windows-based computer applications
• Understanding of medicalterminologypreferred
• Excellent professional judgement, attention to detail, phone skills, and decision-making ability
• Proven ability to prioritize and handle multiple tasks

EQUAL EMPLOYER OPPORTUNITY STATEMENT:

InterMedis an equalopportunityworkplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, nationalorigin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.