Imaging IT Support Spec

Piedmont; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Piedmont Healthcare is seeking a dedicated imaging IT support professional to provide frontline service across radiology and imaging operations. You will help resolve imaging issues, coordinate remote and after-hours support, and ensure system stability.

The role requires an Associate's degree (Bachelor's preferred) and 3 years of healthcare IT or imaging experience, with training responsibilities and disaster planning duties included.

Qualifications

• Associate degree required.
• Bachelor's degree preferred.
• 3 years of healthcare imaging or information systems experience recommended.

Responsibilities

• Provide frontline support for radiologists, technologists and imaging operations.
• Facilitate timely resolution of imaging related issues and assist with remote and after-hours support.
• Train staff, perform daily data and system maintenance, troubleshoot and assist with disaster planning.

Education

Associate's Degree

Bachelor's Degree

Job description

Overview

At Piedmont Healthcare, you'll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Overview

At Piedmont Healthcare, you'll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.

Qualifications

Education

• Associate's Degree Required
• Bachelor's Degree Preferred

Work Experience

• 3 years of healthcare experience, preferably in imaging or information systems department(s) Required
• IT and/or technical expertise in PACS system(s) Preferred
• Experience in imaging software and report writing and extensive training with medical IS applications Preferred

Business Unit : Company Name:

Piedmont Healthcare Corporate