Imaging Front Desk Specialist

Cass Regional Medical Center; Harrisonville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Life insurance

Tuition reimbursement

Job summary

Cass Regional Medical Center in Harrisonville, MO is seeking a patient-centered receptionist to join our team. You will greet patients, answer phones, and support imaging workflow with accuracy and courtesy.

This role emphasizes HIPAA compliance, AIDET communication, and accurate order entry in our EHR system. Flexibility, organization, and a service mindset help ensure timely patient care and a positive first impression.

Qualifications

• Greet patients, families and visitors with courtesy.
• Provide high level of customer service using AIDET and empathy.
• Ensure HIPAA compliance in all PHI handling.

Responsibilities

• Greet every patient, family and visitor with a smile and professional demeanor.
• Answer phones within three rings and route calls appropriately.
• Review physician orders for accuracy and enter into EHR.
• Process CD and cloud requests timely and accurately.
• Maintain clean, organized front office workspace and collect necessary information.

Skills

Customer service

AIDET

HIPAA compliance

Phon e handling

Education

High school education

Tools

Ambulatory Meditech

Job description

Cass Regional Medical Center in Harrisonville, MO is seeking a patient-centered receptionist to join our team. You will greet patients, answer phones, and support imaging workflow with accuracy and courtesy.

This role emphasizes HIPAA compliance, AIDET communication, and accurate order entry in our EHR system. Flexibility, organization, and a service mindset help ensure timely patient care and a positive first impression.