Imaging Front Desk & Scheduling Specialist

CommonSpirit Health; Gig Harbor (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia Mason Franciscan Health in the Puget Sound area is seeking a Diagnostic Imaging Representative to provide essential administrative and patient support in our Diagnostic Imaging department, coordinating access to imaging services and maintaining smooth operations.

In this on-site role, you will schedule and register patients for imaging procedures, verify insurance, obtain pre-authorizations, and maintain accurate patient records while upholding confidentiality and service standards.

Qualifications

• One year of related work experience demonstrating attainment of the requisite job knowledge/ abilities.
• None, upon hire.

Responsibilities

• Front Desk Excellence: greet patients and visitors while maintaining an organized, efficient reception area.
• Communication Management: manage incoming calls, deliver messages, and keep staff and patients updated on schedules and delays.
• Patient Advocacy: address or elevate patient concerns, provide directions, and assist with patient flow.
• Administrative Operations: perform clerical duties including copying, scanning, and file management.
• Documentation & Data Integrity: maintain patient records, process billing, and secure necessary authorizations or insurance details.
• Workflow Coordination: monitor daily schedules and logistics to ensure seamless operations.

Skills

One year of related work experience

Job description

Virginia Mason Franciscan Health in the Puget Sound area is seeking a Diagnostic Imaging Representative to provide essential administrative and patient support in our Diagnostic Imaging department, coordinating access to imaging services and maintaining smooth operations.

In this on-site role, you will schedule and register patients for imaging procedures, verify insurance, obtain pre-authorizations, and maintain accurate patient records while upholding confidentiality and service standards.