Imaging Field Service Technician I

Fujifilm; Denver (CO); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K

Paid Time Off

Job summary

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform scheduled service on imaging systems within a service area, with some unscheduled work under technical support. The role requires an associates degree and at least one year of field service experience.

The position involves installing and uninstalling equipment, maintaining customer relations, and adhering to FDA and ISO quality standards, with potential travel and possible overtime.

Qualifications

• Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience.
• Minimum one year of previous field service experience.
• Knowledge of assigned equipment to provide timely repair and effective maintenance.
• Requires active listening skills and above average customer service skills.
• Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards.
• Excellent analytical and communication skills with the ability to communicate technical issues in an easy-to-understand manner.
• Capable of operating test equipment related to job (oscilloscope, meter, and diagnostic testers, etc.).
• Valid driver’s license and safe driving record.

Responsibilities

• Performs preventative maintenance as directed.
• Performs unscheduled maintenance work with the assistance of technical support.
• Is able to work independently on preventative maintenance work, but typically requires assistance on unscheduled maintenance work.
• Performs installations and de-installations of products and a wide variety of peripheral equipment as directed with some assistance.
• Must maintain excellent working relations with field personnel, home office personnel, and management.
• Must maintain timely and effective communications with management team to escape issues and customer concerns.

Skills

Active listening

Customer service

Organization

Communication

Test equipment operation

Education

Associates degree in electrical engineering, electronics or computer science

Tools

Oscilloscope

Multimeter

Job description

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform scheduled service on imaging systems within a service area, with some unscheduled work under technical support. The role requires an associates degree and at least one year of field service experience.

The position involves installing and uninstalling equipment, maintaining customer relations, and adhering to FDA and ISO quality standards, with potential travel and possible overtime.