Imaging Field Service Engineer I – Entry Level

Fujifilm; Springfield (IL); On-site; USD 66,122,000 - 110,204,000; Full time

Job summary

Fujifilm Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform preventative and unscheduled maintenance on medical imaging systems within the service area, with travel as required. You will work closely with technical support, field personnel, and management to ensure timely, compliant service delivery.

In this role you’ll maintain customer relationships, handle administrative duties, and comply with FDA/ISO requirements while advancing your technical skills and

Qualifications

• Associates degree in electrical engineering, electronics or computer science, or equivalent experience.
• Minimum one year of previous field service experience.
• Knowledge of assigned equipment to provide timely repair and effective maintenance.
• Requires active listening skills and above average customer service skills.
• Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards.
• Excellent analytical and communication skills with the ability to communicate technical issues in an easy-to-understand manner.
• Capable of operating test equipment related to job (oscilloscope, meter, and diagnostic testers, etc.).
• Valid driver’s license and safe driving record.

Responsibilities

• Performs preventative maintenance as directed.
• Performs unscheduled maintenance work with the assistance of technical support.
• Is able to work independently on preventative maintenance work, but typically requires assistance on unscheduled maintenance work.
• Performs installations and de-installations of products and a wide variety of peripheral equipment as directed with some assistance.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Comply with all applicable FDA requirements and company standards in service delivery.

Skills

Field service experience

Customer service

Electrical safety awareness

Education

Associates degree in electrical engineering, electronics or computer science

Job description

Fujifilm Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform preventative and unscheduled maintenance on medical imaging systems within the service area, with travel as required. You will work closely with technical support, field personnel, and management to ensure timely, compliant service delivery.

In this role you’ll maintain customer relationships, handle administrative duties, and comply with FDA/ISO requirements while advancing your technical skills and