IDD Residential Program Manager - Team Leadership & Impact

Community Options, Inc.; Maryville (TN); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Insurance benefits

Paid holidays

Generous PTO

Employee incentives

Job summary

Community Options, Inc. seeks a Residential Program Manager to lead a team providing person-centered care for individuals with disabilities in the Greater Knoxville area.

The role focuses on day-to-day operations, staff scheduling, and programmatic goals within residential and day programs. The candidate will ensure ISP/PCP adherence, medication management, meal planning, and behavior support, while maintaining documentation and billable records.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience in supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with the families and guardians of individuals we support as needed.
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor the health and medical needs of individuals and immediately report any concerns.
• Manage relationships with the families and guardians of the individuals in our care.
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies.
• Additional tasks and responsibilities may be assigned.
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation.

Skills

Staff supervision

Communication

Training

Performance management

Family coordination

Education

Bachelor's degree preferred; High school diploma or equivalent required

Job description

Community Options, Inc. seeks a Residential Program Manager to lead a team providing person-centered care for individuals with disabilities in the Greater Knoxville area.

The role focuses on day-to-day operations, staff scheduling, and programmatic goals within residential and day programs. The candidate will ensure ISP/PCP adherence, medication management, meal planning, and behavior support, while maintaining documentation and billable records.