Residential Program Manager (IDD Services)

Community Options, Inc.; Chattanooga (TN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical Benefits

Holidays

Generous PTO

403b Plan

Career growth

Tuition reduction

Job summary

Community Options, Inc. in Chattanooga, TN seeks an experienced Residential Program Manager to lead a team providing person-centered care for individuals with intellectual and developmental disabilities. You will support day-to-day operations and work toward programmatic goals.

The role requires coordinating schedules, ensuring compliant documentation, and maintaining equipment and vehicles. The position offers opportunities for growth within a nonprofit setting.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment is contingent upon successful completion of background checks and drug testing.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Coach staff through training and performance reviews.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with the families and guardians as needed.
• Ensure supports per ISP/PCP including medication management, meals, and behavior.

Skills

Residential program management

Staff leadership

Family communication

Regulatory compliance

Education

Bachelor's degree preferred

High school diploma or equivalent required

Job description

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.

We are actively seeking an experienced Residential Program Manager in Chattanooga, TN. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Starting pay is $44,000 per year

Schedule: May require flexible hours, including evenings, weekends, and on-call rotation

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on‑call in cooperation with other management staff

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V

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