ICP AGENT CLERK

VSOLVE REG LLC; Ontario (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Job summary

A DMV service provider in California is seeking a full-time clerical role focused on addressing customer concerns and managing DMV documentation. The ideal candidate should possess strong communication skills and at least 1 year of administrative experience. This position emphasizes attention to detail and the ability to assist and train others in a fast-paced environment. Benefits include performance bonuses and competitive salary.

Qualifications

• Minimum of 2 Years ICP knowledge.
• At least 1 year of clerical or administrative experience.
• Strong detail orientation and communication skills are necessary.

Responsibilities

• Assist in problem-solving and customer concerns.
• Attend company meetings as DMV representative.
• Ensure proper record-keeping and scanning of DMV documents.

Skills

ICP knowledge

Clerical or administrative experience

Computer Skills (Microsoft Office)

Strong communication skills

Detail oriented

Multi-tasking

Diligent in follow through

Education

High School Diploma or equivalent

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary

Below is an overview of the duties and responsibilities you would take on in this role:

• Assist in problem-solving, addressing concerns of customers
• Attend/participate in company meetings as a representative of the DMV department
• Ensure proper scanning of DMV forms into internal drive and database
• Follow-up regularly with pending items
• Maintain and respond with clearly written emails and provide excellent customer service internally and externally
• Maintain proper records and meet DMV deadlines
• Maintain/Check-In/Correct MSO’s locally and multi-state
• Obtain third party quotes
• Prepare all DMV forms required for each individual deal
• Review DMV Report(s) Daily
• Save incoming DMV documents to internal drive and database
• Scan and save DMV documents as outlined in the guideline

Minimum Job Requirements:

• High School Diploma or equivalent
• 2 Years minimum ICP knowledge
• 1+ years clerical or administrative experience
• Computer Skills (Microsoft Office)
• Strong communication skills both orally and written
• Detail oriented
• Assist with training others
• Ability to multi-task
• Extremely diligent in follow through

Physical Requirements

By lingo

Job Type: Full-time