Customer Service & Paperwork Specialist

CarMax Business Services; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Indianapolis seeks a customer service professional responsible for providing an iconic experience to customers. This role involves assisting with sales, auction processes, and cash management while delivering exceptional service. Candidates should possess strong organizational and communication skills, perform clerical tasks, and mentor new associates. A commitment to teamwork is essential, with various shifts including nights and weekends offered.

Qualifications

• Ability to read and interpret data for accurate record maintenance.
• Proficient in using word processing and spreadsheet programs.
• Strong organizational skills to prioritize and multi-task.

Responsibilities

• Provide exceptional customer service and assist store personnel.
• Manage cash and processes papers during sales and appraisals.
• Mentor new associates and train other departments.

Skills

Customer service skills

Organizational skills

PC skills

Multi-tasking

Effective communication

Tools

Microsoft Excel

Job description

CarMax Business Services in Indianapolis seeks a customer service professional responsible for providing an iconic experience to customers. This role involves assisting with sales, auction processes, and cash management while delivering exceptional service. Candidates should possess strong organizational and communication skills, perform clerical tasks, and mentor new associates. A commitment to teamwork is essential, with various shifts including nights and weekends offered.