Ice Rink Operations Lead — Guest Experience

Anaheim Ducks Hockey Club; Irvine (CA); Vor Ort; USD 31.000 - 44.000; Vollzeit

Zusammenfassung

The Rinks is seeking a Lead Associate to supervise part-time staff and oversee daily operations to The Rinks standard of service. You thrive in a fast-paced environment and communicate effectively with a diverse team and guests.

This role includes assigning duties, maintaining safety, coaching Associates, and supporting company priorities while ensuring high guest satisfaction and smooth program delivery.

Qualifikationen

• 1-2 years of management experience or shown leadership capabilities.
• Excellent written and verbal communication skills.
• Able to work nights, weekends, and holidays.

Aufgaben

• Promptly assign duties to Associates to meet daily facility needs.
• Oversee Associates to ensure guest satisfaction and safety.

Kenntnisse

Management experience

Excellent communications

Flexible schedule

Rink experience

Jobbeschreibung

The Rinks is seeking a Lead Associate to supervise part-time staff and oversee daily operations to The Rinks standard of service. You thrive in a fast-paced environment and communicate effectively with a diverse team and guests.

This role includes assigning duties, maintaining safety, coaching Associates, and supporting company priorities while ensuring high guest satisfaction and smooth program delivery.