Rink Operations Lead — Guest Experience & Team Coach

Honda Center; Irvine (CA); On-site; USD 31,000 - 44,000; Full time

Job summary

The Rinks in California is seeking a Lead Associate to oversee part-time staff and daily operations at our facility. The role requires strong leadership, clear communication, and a commitment to guest service while maintaining safety standards.

You will assign duties, coach employees, support event programming, and assist with ice maintenance and program enrollment. The starting hourly rate is $27.00, and evening/weekend availability is preferred to meet facility needs.

Qualifications

• 1–2 years of management experience preferred.
• Excellent written and verbal communication skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Rink experience preferred.

Responsibilities

• Supervise part-time staff and daily activities to meet service standards.
• Oversee facilities to ensure guest satisfaction and safety.
• Coach, counsel, and discipline associates.
• Promote company priorities and values.
• Assist with event programming and ice maintenance as needed.
• Handle cash drawers and daily audits.

Skills

Management experience

Communication skills

Time management

Organizational skills

Rink experience

Education

High School Diploma

Job description

The Rinks in California is seeking a Lead Associate to oversee part-time staff and daily operations at our facility. The role requires strong leadership, clear communication, and a commitment to guest service while maintaining safety standards.

You will assign duties, coach employees, support event programming, and assist with ice maintenance and program enrollment. The starting hourly rate is $27.00, and evening/weekend availability is preferred to meet facility needs.