Ice Rink Operations Lead — Team & Safety Chief

City of Denison; Denison (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Denison is seeking an experienced operations professional to support the Denison on Ice Program, assisting the Recreation Manager and staff with daily rink operations and program management.

This role leads ice rink associates and volunteers, handles scheduling and cashier functions, enforces rules, and coordinates safety and emergency procedures to ensure a safe, welcoming experience for guests.

Qualifications

• Must have high school diploma/GED.
• Financial and cashier skills.
• Effective written and oral communication skills.
• Customer service experience is preferred.

Responsibilities

• Performs a variety of general management duties including.
• Ensure legal waivers are submitted, kept, and recorded in a timely manner
• Responsible for all transactions and financial reporting
• Responsible for the opening and closing of the ice rink
• Coordinate and lead ice rink associates and volunteers to ensure quality customer service
• Assist with scheduling as needed
• Enforce skating rules and rink procedures
• Responsible for safety and compliance
• Responsible for coordinating emergency response procedures
• Reports incidents, customer and staff issues, and inventory needs to supervisors.
• Collaborates with the maintenance staff to ensure the facility is prepared and operational for customers
• Ensure proper policies are being followed from staff.

Skills

Customer service

Cash handling

Administrative skills

Supervisory ability

Education

High school diploma/GED

Job description

The City of Denison is seeking an experienced operations professional to support the Denison on Ice Program, assisting the Recreation Manager and staff with daily rink operations and program management.

This role leads ice rink associates and volunteers, handles scheduling and cashier functions, enforces rules, and coordinates safety and emergency procedures to ensure a safe, welcoming experience for guests.