Ice Rink Guest Experience Lead

City-of-Crystal,-M; Crystal (MN); Sur place; USD 30 000 - 38 000; Plein temps

Résumé du poste

City of Crystal is seeking an Ice Rink Attendant to be the first point of contact for park patrons. You will ensure a safe, enjoyable environment by overseeing ice rink operations and the warming house, while assisting with maintenance, activities, and events.

The role emphasizes excellent customer service, effective communication with the public, and adherence to safety procedures. Minimum age 16 and the ability to work independently are required, with training provided by the Recreation

Qualifications

• Experience in customer service or public-facing roles.
• Strong communication skills with the public.
• Spanish, Hmong, French, Somali, or Oromo language skills are a plus.

Responsabilités

• Provide excellent customer service to park patrons and acknowledge visitors.
• Oversee the operation of the ice-skating rink and warming house to maintain a safe, fun environment.
• Enforce safety rules and be familiar with emergency procedures; conduct building lock-up and security measures.
• Perform light janitorial duties and keep facilities clean and presentable.
• Attend staff trainings and meetings and keep an up-to-date work schedule.

Connaissances

Customer service

Public interaction

Bilingual ability

Description du poste

City of Crystal is seeking an Ice Rink Attendant to be the first point of contact for park patrons. You will ensure a safe, enjoyable environment by overseeing ice rink operations and the warming house, while assisting with maintenance, activities, and events.

The role emphasizes excellent customer service, effective communication with the public, and adherence to safety procedures. Minimum age 16 and the ability to work independently are required, with training provided by the Recreation