Ice Center Concessions and Rink Attendant

City of Plymouth, MN; Plymouth (MN); On-site; USD 22,000 - 26,000; Part time

Job summary

The City of Plymouth, MN is seeking staff for the Plymouth Ice Center to provide friendly customer service, greet guests, and explain facility policies. You will assist with cleaning public spaces, operate the concession and ticket areas, and help ensure a safe, welcoming environment for visitors.

Primary duties include taking food orders, handling money accurately, stocking supplies, and assisting with event operations while maintaining cleanliness and adherence to sanitary guidelines.

Qualifications

• Must work evenings, weekends and holidays.
• Must have knowledge and skill in handling money with change.
• Friendly personality.
• Detail oriented.
• Self-motivated.
• Honest and trustworthy.
• Ability to communicate with the public.
• Ability to stand for extended periods.
• Align with CIVIC values and City priorities.

Responsibilities

• Greet and educate guests on facility policies.
• Assist in cleaning public spaces.
• Take food orders and prepare food following sanitary guidelines.
• Handle cash and give correct change using POS.
• Complete necessary reports and duties.
• Balance cash till.
• Clean equipment and surrounding area.
• Rent out ice skates for open skate sessions.
• Take tickets during large events.
• Work assigned hours or find substitute.

Skills

Customer service

Money handling

Friendly personality

Attention to detail

Self-motivated

Integrity

Communication

Stamina

Job description

At the City of Plymouth, we all work together to add quality to life. This mission and our guiding values – CIVIC: customer focus, integrity, visionary, inclusion and connection – shape our work as we advance the City Council’s strategic priority to be a city of choice. We are seeking candidates who are eager to adopt and champion our mission and values.

Pay Range:

$15.99 - $18.55 Hourly

Job Description:

Primary Objective of Position

This position is responsible for providing excellent customer service to ice center users and guests by welcoming and greeting people entering the facility. This position educates guests about the Plymouth Ice Center policies and provides any direction needed. This position also assists the ice technicians and maintenance staff in cleaning and disinfecting of public spaces. While working in the concession stand, this position takes food orders, prepares the food and stocks concession supplies/food as needed. This position is also required to use the onsite point of sale system and to help keep a clean and safe environment for all.

Major Areas of Responsibility

• Customer Service – greet and educate guests on the facility policies

• Assist in cleaning of public spaces

• Concession Stand – takes food order from customer and prepares food by following sanitary guidelines

• Receives money and makes correct change for customer using point of sale system

• Completes necessary reports and duties

• Balances cash till

• Performs clean-up duties in the stand to maintain the quality appearance of the work area including cleaning equipment and surrounding area

• Rents out ice skates for open skate sessions

• Take tickets during large events

• Work assigned hours or find appropriate substitute

Minimum Qualifications

• Must be able to work evening and weekend hours, including holidays.
• Must have knowledge and skill in handling money, including making change.
• Friendly personality
• Detail oriented
• Self-motivated
• Honest and trustworthy
• Ability to communicate with the public
• Ability to stand for an extended period of time
• Demonstrated ability to perform in accordance with the City of Plymouth’s CIVIC values (customer focus, integrity, visionary, inclusion and connection) and comfort with supporting and advancing the city council’s strategic priorities.