ICAM Transition Lead — Identity Governance & Ops (TS)

Guidehouse; Washington; On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Life Insurance

Short-Term & Long-Term Disability

Tuition Reimbursement & LearningOpport

Mobility Stipend

Job summary

Guidehouse in Washington, DC seeks an experienced identity governance professional to maintain Okta Identity Governance operations and drive steady-state service transitions.

You will own provisioning, deprovisioning, entitlements, and lifecycle events, monitor synchronization jobs, and resolve production issues while ensuring compliance through audits and governance reviews. On-site work requirement and Top Secret clearance are required.

Qualifications

• 5+ years of IT operations or identity/platform experience.
• Experience with identity governance, access management, provisioning and lifecycle administration.
• Experience monitoring workflows, connectors, sync jobs, and identity data quality.
• Ability to troubleshoot and resolve operational issues, exceptions, and production support incidents.
• Experience developing and maintaining runbooks, SOPs, and technical/operational documentation.
• Experience supporting audits, certifications, or governance review activities.
• Strong communication, collaboration, and stakeholder engagement skills.
• US citizenship and active Top Secret clearance required.

Responsibilities

• Maintain and stabilize OIG operations during steady-state transition.
• Manage provisioning and deprovisioning tasks, entitlement updates, and identity lifecycle events to support secure and efficient access governance.
• Monitor connector health, synchronization jobs, and identity attribute accuracy to ensure reliable system performance.
• Resolve workflow, provisioning, and governance exceptions, escalating issues as needed to maintain service continuity.
• Maintain runbooks, operations and maintenance SOP, and production documentation to support ongoing operations.
• Conduct governance audits, certification cycles, and role-model reviews to help ensure compliance and access integrity.
• Collaborate with stakeholders and technical teams to support issue resolution, process improvement, and operational readiness.

Skills

Identity governance

Access management

Provisioning

Deprovisioning

Lifecycle administration

Runbooks and SOPs

Audits and governance

Stakeholder collaboration

Tools

Okta Identity Governance

Job description

Guidehouse in Washington, DC seeks an experienced identity governance professional to maintain Okta Identity Governance operations and drive steady-state service transitions.

You will own provisioning, deprovisioning, entitlements, and lifecycle events, monitor synchronization jobs, and resolve production issues while ensuring compliance through audits and governance reviews. On-site work requirement and Top Secret clearance are required.