ICAM Transition Lead – Identity Governance & Ops

Guidehouse; McLean (VA); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

Bonus Eligibility

Parental Leave

401(k) Plan

Life Insurance

HSA

Education Reimbursement

Learning Opportunities

Employee Referral

Mobility Stipend

Job summary

Guidehouse seeks an experienced identity governance operations professional to maintain and stabilize Okta Identity Governance (OIG) during steady-state operations, including provisioning and lifecycle management on site in Washington DC.

The role requires TS clearance, US citizenship, 5+ years in IT operations, and collaboration with stakeholders to ensure governance, audits, and continuous improvement. Competitive salary with full benefits.

Qualifications

• Five (5)+ years of overall work experience.
• Experience supporting IT operations, identity platforms, or enterprise technology environments.
• Experience with identity governance, access management, provisioning, deprovisioning, and lifecycle administration.
• Experience monitoring workflows, connectors, sync jobs, and identity data quality.
• Ability to troubleshoot and resolve operational issues, exceptions, and production support incidents.
• Experience developing and maintaining runbooks, SOPs, and technical/operational documentation.
• Experience supporting audits, certifications, or governance review activities.
• Strong communication, collaboration, and stakeholder engagement skills.
• Ability to work on site in Washington, DC, 5 days per week.
• An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD clearance.
• US Citizenship is contractually required.

Responsibilities

• Maintain and stabilize Okta Identity Governance (OIG) operations as the platform transitions into steady-state service.
• Manage provisioning and deprovisioning tasks, entitlement updates, and identity lifecycle events to support secure and efficient access governance.
• Monitor connector health, synchronization jobs, and identity attribute accuracy to ensure reliable system performance.
• Resolve workflow, provisioning, and governance exceptions, escalating issues as needed to maintain service continuity.
• Maintain runbooks, operations and maintenance SOPs, and production documentation to support ongoing operations.
• Conduct governance audits, certification cycles, and role-model reviews to help ensure compliance and access integrity.
• Collaborate with stakeholders and technical teams to support issue resolution, process improvement, and operational readiness.

Skills

Identity governance

IT operations

Provisioning lifecycle

Monitoring workflows

Issue resolution

Tools

Okta Identity Governance (OIG)

Job description

Guidehouse seeks an experienced identity governance operations professional to maintain and stabilize Okta Identity Governance (OIG) during steady-state operations, including provisioning and lifecycle management on site in Washington DC.

The role requires TS clearance, US citizenship, 5+ years in IT operations, and collaboration with stakeholders to ensure governance, audits, and continuous improvement. Competitive salary with full benefits.