ICAM Transition Manager

WorqStrap; Washington, Northern (District of Columbia, KY); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Support

Tuition Reimbursement

Employee Development & Certifications

Job summary

Guidehouse seeks an ICAM Transition Manager in Washington, DC to maintain Okta Identity Governance operations during transition to steady-state service. You will manage provisioning, deprovisioning, entitlements, and identity lifecycle events to ensure secure access governance and reliable performance.

This role requires 5+ years in IT operations or identity platforms, strong collaboration with stakeholders, and an active Top Secret clearance.

Qualifications

• Five+ years in IT operations, identity platforms, or enterprise tech.
• Experience with identity governance, access management, provisioning and lifecycle administration.
• Experience developing and maintaining runbooks, SOPs, and technical documentation.

Responsibilities

• Maintain and stabilize Okta Identity Governance (OIG) operations during transition to steady-state.
• Manage provisioning, deprovisioning, entitlements, and identity lifecycle events.
• Monitor connector health, synchronization jobs, and data quality for reliable performance.
• Resolve workflow and governance exceptions; escalate issues as needed.
• Maintain runbooks, SOPs, and production documentation.
• Collaborate with stakeholders and technical teams to support issue resolution and readiness.

Skills

Identity governance

Access management

Provisioning & deprovisioning

Runbooks & SOPs

Stakeholder engagement

Troubleshooting

Tools

Okta Identity Governance

Job description

## ICAM Transition ManagerApply: US - DC, Washington: US - VA, McLean: Full time: Posted Today: 44427**Job Family:**Cyber Consulting**Travel Required:**Up to 10%**Clearance Required:**Active Top Secret (TS)**What You Will Do:*** Maintain and stabilize Okta Identity Governance (OIG) operations as the platform transitions into steady-state service.* Manage provisioning and deprovisioning tasks, entitlement updates, and identity lifecycle events to support secure and efficient access governance.* Monitor connector health, synchronization jobs, and identity attribute accuracy to ensure reliable system performance.* Resolve workflow, provisioning, and governance exceptions, escalating issues as needed to maintain service continuity.* Maintain runbooks, operations and maintenance (O&M) Standard Operating Procedures (SOP), and production documentation to support ongoing operations.* Conduct governance audits, certification cycles, and role-model reviews to help ensure compliance and access integrity.* Collaborate with stakeholders and technical teams to support issue resolution, process improvement, and operational readiness.**What You Will Need:*** Five (5)+ years of overall work experience.* Experience supporting IT operations, identity platforms, or enterprise technology environments.* Experience with identity governance, access management, provisioning, deprovisioning, and lifecycle administration.* Experience monitoring workflows, connectors, sync jobs, and identity data quality.* Ability to troubleshoot and resolve operational issues, exceptions, and production support incidents.* Experience developing and maintaining runbooks, SOPs, and technical/operational documentation.* Experience supporting audits, certifications, or governance review activities.* Strong communication, collaboration, and stakeholder engagement skills.* Ability to work on site in Washington, DC, 5 days per week.* An ACTIVE and MAINTAINED \"TOP SECRET\" Federal or DoD.* US Citizenship is contractually required.**What Would Be Nice To Have:*** Experience with Okta Identity Governance (OIG) or other identity governance and administration (IGA) platforms.* Experience supporting steady-state operations in a cybersecurity or defense-related environment.* Familiarity with role-model governance, access certification campaigns, and entitlement management processes.* Experience with process improvement or operational stabilization efforts during technology transitions.* Prior experience supporting change management, training, or end-user communications for enterprise system rollouts.The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Position may be eligible for a discretionary variable incentive bonus* Parental Leave and Adoption Assistance* 401(k) Retirement Plan* Basic Life & Supplemental Life* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts* Short-Term & Long-Term Disability* Student Loan PayDown* Tuition Reimbursement, Personal Development & Learning Opportunities* Skills Development & Certifications* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Emergency Back-Up Childcare Program* Mobility Stipend