ICAM Training & Requirements Specialist (Top Secret)

Guidehouse; Washington (District of Columbia); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical-Dental-Vision Insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Mobility Stipend

Employee Referral Program

Learning Opportunities

Disability Insurance

Job summary

Guidehouse in Washington, DC is seeking experienced professionals to support requirements development for an enterprise IGA solution using Okta Identity Governance, focusing on identity lifecycle processes and governance workflows.

You will document Joiner-Mover-Leaver lifecycle requirements, develop training materials for access requests and certification cycles, and facilitate UAT to validate workflow automation and connector behavior. On-site five days a week.

Qualifications

• Five or more years of overall work experience.
• Experience in IT modernization, ICAM/identity operations, or process engineering.
• Experience supporting requirements development, workflow documentation, and training for enterprise IT or identity solutions.
• Strong understanding of identity lifecycle processes, including joiner/mover/leaver activities, access governance, and role-based workflows.
• Experience facilitating UAT, documenting test results, and supporting solution validation.
• Ability to develop clear, user-friendly documentation, SOPs, and training content.
• Strong communication, collaboration, and stakeholder engagement skills.
• An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD security clearance.
• US Citizenship is contractually required.
• Ability to work on site in Washington, DC, 5 days per week.

Responsibilities

• Support requirements development for an enterprise IGA solution using Okta Identity Governance (OIG), with a focus on identity lifecycle and governance processes.
• Document Joiner-Mover-Leaver identity lifecycle requirements, governance workflows, role models, and related process updates.
• Build and deliver user training materials for access requests, user access attestation/certification cycles/campaigns, identity provisioning workflows, and end-user adoption.
• Facilitate user acceptance testing (UAT) for workflow automation, approvals, and connector behavior, and help validate solution readiness.
• Develop Standard Operating Procedures (SOP), quick-reference guides, job aids, and user communications to support change management and adoption readiness.
• Partner with stakeholders to gather feedback, resolve issues, and support continuous improvement of the solution.

Skills

Identity governance

JML processes

UAT facilitation

Training materials

Stakeholder engagement

Clearance TS

US Citizenship

Okta OIG

Tools

Okta OIG

Job description

Guidehouse in Washington, DC is seeking experienced professionals to support requirements development for an enterprise IGA solution using Okta Identity Governance, focusing on identity lifecycle processes and governance workflows.

You will document Joiner-Mover-Leaver lifecycle requirements, develop training materials for access requests and certification cycles, and facilitate UAT to validate workflow automation and connector behavior. On-site five days a week.