ICAM Transition Lead - Top Secret Identity Governance

Guidehouse; Washington (District of Columbia); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Tuition Reimbursement

Mobility Stipend

Job summary

Guidehouse seeks an experienced identity governance professional to maintain Okta OIG operations and manage provisioning, deprovisioning, and lifecycle events. You will monitor connectors, ensure data quality, and resolve production issues to sustain secure access governance.

The role requires 5+ years in IT operations or identity environments, strong collaboration with stakeholders, and on-site work in Washington, DC at a TS clearance level. US citizenship is required.

Qualifications

• Five (5)+ years of overall work experience.
• Experience supporting IT operations, identity platforms, or enterprise technology environments.
• Experience with identity governance, access management, provisioning, deprovisioning, and lifecycle administration.
• Experience monitoring workflows, connectors, sync jobs, and identity data quality.
• Ability to troubleshoot and resolve operational issues, exceptions, and production support incidents.
• Experience developing and maintaining runbooks, SOPs, and technical/operational documentation.
• Experience supporting audits, certifications, or governance review activities.
• Strong communication, collaboration, and stakeholder engagement skills.
• Ability to work on site in Washington, DC, 5 days per week.
• An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD clearance.
• US Citizenship is contractually required.

Responsibilities

• Maintain and stabilize Okta Identity Governance (OIG) operations as the platform transitions into steady-state service.
• Manage provisioning and deprovisioning tasks, entitlement updates, and identity lifecycle events to support secure and efficient access governance.
• Monitor connector health, synchronization jobs, and identity attribute accuracy to ensure reliable system performance.
• Resolve workflow, provisioning, and governance exceptions, escalating issues as needed to maintain service continuity.
• Maintain runbooks, operations and maintenance (O&M) Standard Operating Procedures (SOP), and production documentation to support ongoing operations.
• Conduct governance audits, certification cycles, and role-model reviews to help ensure compliance and access integrity.
• Collaborate with stakeholders and technical teams to support issue resolution, process improvement, and operational readiness.

Skills

Identity governance

Access management

Provisioning

Deprovisioning

Troubleshooting

Documentation

Communication

Collaboration

On-site work

Job description

Guidehouse seeks an experienced identity governance professional to maintain Okta OIG operations and manage provisioning, deprovisioning, and lifecycle events. You will monitor connectors, ensure data quality, and resolve production issues to sustain secure access governance.

The role requires 5+ years in IT operations or identity environments, strong collaboration with stakeholders, and on-site work in Washington, DC at a TS clearance level. US citizenship is required.